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Welcome to our Help Centre. We have compiled answers to the most common questions to help you get the information you need quickly.
Frequently Asked Questions
Ordering & Payments
- How can I track my order? You can easily track your order status by visiting our [Track Order] page.
- What payment methods do you accept? We accept payments through secure local methods to ensure a safe transaction.
Shipping & Delivery
- Where do you deliver? We offer professional delivery within our Kampala service area.
- How is the delivery fee calculated? Fees are based on your specific location and the size of your furniture order.
Returns & Exchanges
- What if my item arrives damaged? Please inspect your items upon delivery and notify our team immediately or within 24 hours of arrival.
- Can I return an item? Returns are accepted for eligible items in their original, unused condition and packaging.
Still Need Help?
If your question isn’t answered here, our support team is ready to assist you:
- Phone: Reach us at 0709306276 or 0767156657.
- Email: Send your inquiry to [email protected].