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At Mwanawattu Furniture, we want you to be completely satisfied with your purchase. We understand that choosing the right furniture is a significant decision, and we are here to ensure the process is as smooth as possible.
Our Return & Exchange Guidelines
- Inspection upon Delivery: We encourage you to thoroughly inspect your furniture upon delivery. If you notice any damage or defects, please notify our delivery team immediately or contact us within 24 hours.
- Eligibility: Items must be in their original, unused condition and packaging to be eligible for a return or exchange.
- Requesting a Return: To initiate a return or exchange, please contact our team within 7days of receiving your order.
How to Start the Process
If you are not satisfied with your purchase, please reach out to us so we can assist you:
- Phone: Call us at 0709306276 or 0767156657.
- Email: Send an email to [email protected] with your Order ID and photos of the item.